Contact Us

Customer Service, Billing, and Sales Inquiries:

Please allow up to 24 hours for a reply. If you are our customer and have already placed an order on our website, then you will want to Reply to your email order receipt, which is a different support email dedicated and prioritized for our existing customers. As you can see - we are not opened 24 hours. Also, please notice that we are closed weekends, so if you call or email us anytime between Friday evening to Sunday - you will not be answered until Monday. If you contact us during a holiday, you will not be answered until the next business day. Thank you.

Email Support:

Phone Support:

Mon-Fri, 10-5pm PST (1pm-8pm EST)

My Crystal Shop:
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PayPal Donations:

Cash App Donations: